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Guest Service

Nina Kessler

Contact details

+41 81 720 18 18

nina.kessler@heidiland.com

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What we do in guest service

In addition to pure guest information (physical and digital), we also understand guest relations to mean all measures to ensure customer satisfaction and exceed customer needs. Our guest service team at the two information points in Flumserberg and Bad Ragaz pursue this goal on a daily basis.

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The other core areas

Experience Management
Experience management ensures that existing offers are accessible and that new ideas can be implemented with partners.
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Content Management
Content Management prepares digital content that inspires and informs. For your own and other important channels.
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Guest Service
The guest service team answers questions about the stay. It is available to guests on site, by telephone and via digital channels.
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Marketing Service
The Marketing Service team supports you as a partner by imparting knowledge and helping to market offers even better digitally.
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My favorite places in Heidiland

Flumserberg Tannenbodenalp
Gross Güslen viewpoint
The Gross Güslen viewpoint in the Flumserberg hiking area offers a panoramic view of Lake Walen and the Churfirsten peaks. It is part of the 7 summit tour and can also be reached via Seebenalp.
Quinten
Quinten
Quinten lies on a promontory on Lake Walen, surrounded by the Churfirsten mountains. The car-free village can only be reached on foot or by boat and offers a mild climate in which even figs and kiwis thrive.
Flumserberg Tannenbodenalp
Sächserseeli
The Sächserseeli lies at 2099 meters above sea level and is fed by underground springs. It offers a view of the 2523-metre-high Magerrain. A hike to the Spitzmeilenhütte and the Maadseeli is recommended.

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