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Experience Management

Riccarda Heis

Contact details

+41 81 720 08 26

riccarda.heis@heidiland.com

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What we do in experience management

The aim of experience management is to create overall tourism experiences and thus achieve an impact on site. On the one hand, existing products and offers should be made easily accessible and bookable. On the other hand, we want to work with you as a partner to help implement profitable ideas.

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My teammates

Head of Experience Management | Managing Director Flumserberg Tourism | Managing Director Walensee Tourism
Rolf Blumer

+41 81 720 18 12

rolf.blumer@heidiland.com

Head of Marketing Service
Stephan Meyer

+41 81 720 08 23

stephan.meyer@heidiland.com

Experience Management
Gabriella Schmid

+41 81 720 08 21

gabriella.schmid@heidiland.com

The other core areas

Experience Management
Experience management ensures that existing offers are accessible and that new ideas can be implemented with partners.
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Content Management
Content Management prepares digital content that inspires and informs. For your own and other important channels.
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Guest Service
The guest service team answers questions about the stay. It is available to guests on site, by telephone and via digital channels.
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Marketing Service
The Marketing Service team supports you as a partner by imparting knowledge and helping to market offers even better digitally.
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My favorite places in Heidiland

Swisstainable Level III - leading
Bad Ragaz
Tamina Therme Bad Ragaz
The Tamina Therme in Bad Ragaz offers 7,300 square meters of publicly accessible thermal spa with pure thermal water, modern sauna culture and a wide range of massages and beauty treatments for relaxation and recreation.
Malans GR
Älplibahn mountain restaurant
The Älplibahn mountain restaurant in Malans offers a spectacular mountain panorama at 1801 m above sea level and serves simple cuisine and Swiss specialties. Pets are welcome, and you arrive in a nostalgic yellow gondola.
Mels
Palfries cable car
The Palfries cable car provides access to the Palfries plateau, ideal for hikes of varying difficulty. The region offers parking facilities and restaurants, perfect for couples, families and groups.

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